The Workshop Training Library includes all of our courses for workshop training. Scroll down to see all of the courses included, plus other bulk pricing options. All of these workshop resources can be easily customized: mix and match training topics between courses, add new content, and even re-brand as your own. Here's what's included with each course:
INSTRUCTOR GUIDE
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TRAINING MANUAL
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POWER POINT SLIDES
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FLIP CHART NOTES
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ACTIVITIES AND EXERCISE FILES
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QUIZZES AND TESTING
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Module One: Getting Started
Every organization is responsible for maintaining records. The ability to create, organize, and maintain records and archives is essential to success. Correct records keeping will not only offer liability protection; it will also increase efficiency and productivity. To put it simply, maintaining records and archives will improve the bottom line.
Workshop Objectives
Research has consistently demonstrated that when clear goals are associated with learning, it occurs more easily and rapidly. With that in mind, let’s review our goals for today.
At the end of this workshop, participants should be able to:
Define records and archives
Analyze records in context
Classify records
Understand different systems
Maintain and convert records
ASSERTIVENESS AND SELF-CONFIDENCE
Module One: Getting Started
- Icebreaker
- Housekeeping Items
- The Parking Lot
- Workshop Objectives
Module Two: What Does Self-Confidence Mean To You?
- What is Assertiveness?
- What is Self-Confidence?
- The Four Styles
Module Three: Obstacles to Our Goals
- Types of Negative Thinking
- Case Study
- Personal Application
Module Four: Communication Skills
- Listening and Hearing: They Aren"t the Same Thing
- Asking Questions
- Body Language
Module Five: The Importance of Goal Setting
- Why Goal Setting is Important
- Setting SMART Goals
- Our Challenge to You
Module Six: Feeling the Part
- Identifying Your Worth
- Creating Positive Self-Talk
- Identifying and Addressing Strengths and Weaknesses
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Module Seven: Looking the Part
- The Importance of Appearance
- The Role of Body Language
- First Impressions Count!
Module Eight: Sounding the Part
- It"s How You Say It
- Sounding Confident
- Using "I" Messages
Module Nine: Powerful Presentations
- What to Do When You"re on the Spot
- Using STAR To Make Your Case
Module Ten: Coping Techniques
- Building Rapport
- Expressing Disagreement
- Coming to Consensus
Module Eleven: Dealing with Difficult Behavior
- Dealing with Difficult Situations
- Key Tactics
Module Twelve: Wrapping Up
- Words from the Wise
- Review of Parking Lot
- Lessons Learned
- Completion of Action Plans and Evaluations
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